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St. Jude

(project via Drawn)

iOS App  |  Design Sprint Facilitation, User Experience & User Interface Design 

This set of iPhone screens was produced as the outcome of a week-long design sprint centered around improving the experience of a caregiver trying to travel with a child to St. Jude Children's Research Hospital and, once there, navigate the child's treatment and care.

First Impressions

First Impressions

While the app can only be accessed by users who have been invited by St. Jude, we still wanted to welcome all potential caregivers with a friendly welcome screen and a simple interface.

Confirmation

Confirmation

Once a user's identity has been confirmed, we provide a bit more context and user them into the app.

Get Started

Get Started

As a new caregiver, it may be difficult to figure out what you don't know, so we've provided entry points to high-level, relevant information.

Travel Itinerary

Travel Itinerary

We designed the travel itinerary screen with the infrequent traveler in mind. It's pre-populated with major touchpoints, tips for traveling with a child who needs special care and more. We also re-emphasized the contact option on this screen to make help easy to find.

More Info

More Info

Additional information pages provide clear instructions and supporting visuals.

Schedule

Schedule

Once a child makes it to the campus, the travel itinerary is replaced by a schedule which displays medical appointment times and locations, transportation and food options as well as medication and NPO status reminders.